Terms of use

Part A. The basics

1 Acceptance of these terms

These terms of use are an agreement between you and WorkKar Global LLP, a limited liability partnership with its registered office at Shop No. 10, Ganesh Signifia, Param Pujya Ravishankarji Marg, near Wadala-Pathardi Road, Indira Nagar, Nashik, Maharashtra 422009, India. In these terms, "WorkKar", "we", "us" and "our" mean WorkKar Global LLP, and "you" means the person or organisation using the site or our service.

By browsing www.workkarglobal.com, creating an account, sending a resume, briefing us on a vacancy, listing a course or speaking to one of our consultants about an opportunity, you accept these terms and the privacy policy, which forms part of them. If you do not accept them, please do not use the site or the service.

Where you have signed a separate written agreement with us, for example an engagement letter for a search or a partner agreement, that signed document prevails over these terms to the extent of any conflict, for the subject it covers.

2 Who we are, and what we are not

WorkKar Global is a recruitment and staffing consultancy. Our consultants take a requirement from an employer, search, screen and verify candidates, and introduce a shortlist. We are paid by the employer, and only when a candidate joins.

• We are not your employer. An introduction does not create a contract of employment, an agency relationship or a partnership between you and us. Your employment contract is with the company that hires you.
• We do not control an employer's decision. Selection, salary, joining date, confirmation and any later change are decided by that employer.
• We are not a job board that sells listings. The jobs published here come from live mandates or from employers who have asked us to source for them.
• We do not sell software. The applicant tracking system, the AI shortlisting and the verification tools described on this site are what our own team works in. They are not offered to you as a product.

Where our site or our staff describe market conditions, a salary band or the demand for a skill, that is an opinion offered in good faith, not advice you should rely on alone.

3 Eligibility

To use this site or our service you must:

• Be at least 18 years old and competent to contract under the Indian Contract Act, 1872.
• Be legally entitled to work in the country where you are seeking work, or be able to obtain that entitlement.
• Where you act for a company, an institute or a firm, have the authority to bind it. You confirm that authority every time you brief us or accept an engagement letter.
• Not be a person barred from receiving services under any applicable Indian law, and not be using the service after we have previously closed your account for a breach of these terms.

4 Your account

One person, one account. Keep the password to yourself, and do not share a one-time password with anybody, including somebody who claims to be from WorkKar. We will never ask you for it.

You are responsible for everything done through your account. Tell us at once if you suspect it has been used by somebody else, and we will help you secure it. We may ask you to verify your mobile number or email before certain actions, because verification is what keeps fake accounts out of the pipeline.

You can close your account at any time. What happens to your data afterwards is set out in the privacy policy.

Part B. If you are a job seeker

5 Our service to job seekers is free

Registering, searching, applying, being shortlisted, being interviewed, being verified and being placed are free for a candidate. There is no charge at any stage and no charge after you join.

A partner training institute may charge its own students its own course fee. That is a contract between the student and the institute, WorkKar takes no share of it, and paying an institute never buys priority in a shortlist.

6 Accurate information

Everything you put in your profile, your resume and your documents must be true, current and your own. In particular:

• Do not overstate experience, salary, notice period or responsibility, and do not claim a qualification you do not hold.
• Do not use another person's certificate, identity document or photograph, and do not let somebody else attend an interview or a test in your place.
• Tell us when something changes, for example a new offer in hand, a change of notice period or a decision to stop looking.

An inaccuracy discovered during a background check, an interview or after joining can cost you the offer, and the employer may withdraw it. Where we find a deliberate misrepresentation, we will remove the profile, withdraw the candidature from every live process, and tell the client employer, because their decision rests on what we sent them.

7 No guarantee of employment

We do not guarantee that you will be shortlisted, interviewed, offered a role, or offered a particular salary. No consultant, message, call or email from us may be read as such a promise, and nobody at WorkKar is authorised to give one.

A shortlist is our professional judgement about fit. A client may close a role, freeze a headcount, change the specification or choose another candidate at any point, for reasons we do not control and sometimes are not told. We will pass on the outcome as soon as we have it, and we will tell you where we can what the reason was.

8 Interviews, offers and conduct

Our reputation with an employer is built on candidates turning up prepared. In return for a free service, we ask for professional conduct:

• Attend, or tell us. If you cannot make an interview, tell your consultant before it starts. A missed interview with no message is the single fastest way to lose a client's interest in a profile.
• Be on time and be yourself. For a video interview, join from a quiet place with a working camera. Do not record an interview without everyone's consent.
• Tell us about parallel processes. If you are in a final round elsewhere or already hold an offer, say so. It changes how we advise the client on timing, and it protects you.
• Do not accept and disappear. If you decide not to join after accepting an offer, tell the employer and tell us. It is an awkward call and it is the right one.
• Behave decently. Abuse, threats or harassment directed at our staff or at a client's staff ends the relationship immediately.

Repeated no-shows or a withdrawal after joining may lead us to stop putting a profile forward. We will tell you if that happens, and why.

9 Consent before we share your resume

We name the employer and the role, and we ask you, before your resume is sent anywhere. Your answer is recorded against your file. A yes for one employer is not a yes for another.

Tell us any company you do not want approached, including your current employer and its group companies, and we will hold that list on your file and check it before every submission. The full mechanics, including confidential mandates, are set out in the privacy policy.

Part C. If you are an employer or client

10 Requirement briefs

When you send us a requirement, you confirm that:

• The vacancy is real, currently open, and you have the authority to fill it.
• The role, location, shift, salary band, qualification and experience in the brief are accurate, and you will tell us promptly if any of them change.
• The role is lawful, and the employment you offer will comply with applicable labour, wage, safety and social security law.
• You are not using the brief to gather market intelligence, to benchmark salaries or to collect resumes with no intention of hiring.
• You will give interview feedback within a reasonable time, because a candidate who hears nothing is a candidate we cannot serve.

We may decline or withdraw from a mandate that is unlawful, misleading, unsafe, or that asks us to discriminate. We may also decline a role where the published salary is materially below what the brief promised a candidate.

11 Fees are agreed in a signed engagement letter

Nothing on this website is an offer, a quotation or a price list. Our fee for a search, the milestones at which it becomes payable, the invoicing terms, the replacement window and anything else commercial are agreed with you in writing, in an engagement letter or service agreement signed by both sides before work begins.

In principle, and subject always to what that signed document says:

• A recruitment fee is earned on a successful placement, that is, when a candidate we introduced joins you.
• The fee is usually expressed as a percentage of the candidate's agreed first-year cost to company, or as a fixed amount for a role, whichever the engagement letter records.
• We invoice after the candidate joins, and taxes including GST are charged as the law requires at that time.
• Contract staffing, bulk hiring, campus hiring and recruitment process outsourcing are quoted on their own basis, because the work is different.

If you would like a quote for a specific role, the engagement models and what affects a quote are explained on how our fees work, and the requirement form is on the contact page.

12 The replacement window

Where the signed engagement letter provides for it, and the fee for that placement has been paid in full, we will search again at no further professional fee if the candidate leaves or is released within the agreed window. A replacement window is stated in days from the joining date and is recorded in the engagement letter for each role.

A replacement is normally the remedy, in place of a return of the fee. The window does not apply where the role itself is withdrawn or changed after joining, where a redundancy or a restructuring removes the position, where the candidate is released for a reason unrelated to capability or conduct, where material facts about the role were not disclosed to us, or where the fee remains unpaid.

We will agree the timeline for a replacement search with you when it starts, and we will keep you told of progress in the same way as the original search.

13 Confidentiality and candidate data

Each side will keep the other's confidential information in confidence, use it only for the engagement, and protect it with at least reasonable care. Our obligations about your vacancy, your salary bands and your business plans survive the end of the engagement.

For candidate data, the following are conditions of receiving a shortlist from us:

• Use it only for the role it was sent for. A different vacancy needs a fresh conversation with us and fresh consent from the candidate.
• No resale, no transfer. Do not sell, rent, publish or pass a candidate's details to another company, another agency, a group company or a job board.
• No onward disclosure inside your organisation beyond the people who need it to assess the candidate.
• Do not contact a candidate's current employer or take a reference from anybody the candidate has not named, without the candidate's written consent.
• Delete or return it when the role closes, keeping only what your own legal obligations require, and apply the same standard to anything you print.
• Never charge a candidate anything, at any point, for any reason connected with the role.

You become an independent Data Fiduciary under the Digital Personal Data Protection Act, 2023 in respect of the candidate data we give you, and you are responsible for complying with that Act. A breach of this section lets us suspend the engagement immediately and tell the affected candidates what has happened.

14 Introductions and attribution

A candidate is introduced by us when we first send you that candidate's details, or first arrange a conversation between you, for a specific role. An introduction stays attributed to us for the period recorded in the engagement letter, counted from the date of the introduction.

If you engage a candidate we introduced during that period, whether for the role briefed or another one, whether permanently, on contract, through a subsidiary, a group company or a third party, the agreed fee applies. This is the ordinary practice of the industry and it is what makes a contingent, no-win-no-fee model workable.

If you already had the candidate in your own process before our introduction, tell us within 5 working days of receiving the profile and show us the record. We will withdraw the attribution without argument. Attribution disputes are settled on documents, not on memory, which is why we timestamp every submission.

15 Lawful and non-discriminatory hiring

We will not accept a brief, and we will not write a job description, that excludes or prefers a candidate on the basis of caste, religion, region, gender, marital or pregnancy status, sexual orientation, disability or age, except where a genuine occupational requirement exists in law and you can evidence it.

You also agree not to ask us for a candidate's caste, religion or community, not to ask a woman candidate about marriage or pregnancy plans, and to run a workplace that meets your obligations under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. Where a role requires a statutory licence, registration or qualification, for example in pharmacy or healthcare, you are responsible for verifying it before employment begins.

Part D. Partners and institutes

16 Recruitment partners

Independent recruiters and small staffing firms can work WorkKar mandates as part of our partner network, and share the placement fee. Joining is an application, not a purchase. There is nothing to buy, no seat to licence and no software subscription, and the detail of how the network runs is on the partner page.

A partner is accepted under a separate written partner agreement, which records the share of the fee, the payout timing and the mandates covered. While working with us, a partner agrees to:

• Never charge a candidate money in any form, for any reason. This is not negotiable and a single breach ends the partnership.
• Take each candidate's consent before sending a profile to us, and be able to show that consent when asked.
• Submit only genuine, verified profiles, with the candidate's knowledge that they are being put forward.
• Keep client names, requirement briefs and rates confidential, and not approach a WorkKar client directly about a mandate learned through us.
• Not resell, republish or retain WorkKar candidate data beyond the mandate it was shared for.
• Not represent themselves as WorkKar Global, use our name or logo without written permission, or make a commitment to a candidate or client on our behalf.

A partner is an independent contractor. Nothing in the arrangement creates employment, partnership in the legal sense, or authority to bind WorkKar.

17 Training institutes

A partner training institute lists its courses on this site free of charge, and we help place its students. There is no listing fee, no commission on your course fees and no paid ranking. Your course fees are your own business and we take no share of them.

In return, a listing institute agrees that:

• Course information is accurate and current, including duration, mode, batch dates, syllabus, certification and fee. Tell us within a reasonable time when any of it changes.
• You will not advertise a guaranteed job, a guaranteed salary or a guaranteed placement percentage through a WorkKar listing, and you will not imply that WorkKar guarantees one.
• You hold each student's consent before sending us that student's details, and parental or guardian consent where a student is under 18.
• Certificates, affiliations and accreditations you claim are genuine, and you can produce proof on request.
• You have the right to use any logo, image or course material you give us for the listing.

We may edit a listing for length, clarity or house style, and we may remove or suspend a listing at any time, without a fee being owed either way, where information proves inaccurate, where a claim cannot be evidenced, where students complain to us, or where the course is no longer running. We will tell you why. Details of the programme are on the training institutes page.

Part E. Rules for everyone

18 Acceptable use

Use the site for finding work, finding people or listing a course. Do not use it for anything on this list:

• Posting anything unlawful, obscene, defamatory, hateful, misleading or infringing somebody's rights.
• Impersonating another person or organisation, or creating an account with false details.
• Advertising a multi-level marketing scheme, an investment scheme, a paid training programme dressed as a job, or a role that requires the candidate to pay or to buy stock.
• Scraping, crawling, harvesting or bulk-downloading profiles, jobs, courses or contact details, by any means, automated or manual.
• Attempting to gain access to an account, server or network you are not authorised to use, probing for weaknesses, or interfering with the service or its security features.
• Uploading a virus, a script or any file intended to disrupt, damage or collect data.
• Sending unsolicited commercial messages to candidates, employers or our staff through the service.
• Reverse engineering or copying any part of the site or the systems behind it.

We monitor for abuse, and we cooperate with law enforcement where the law requires. Breaking this section can end your access immediately, without notice.

19 Anti-fraud policy

Job fraud is common in India, and it works by borrowing the name of a firm people trust. Here is our position, written so you can quote it back at anybody who tries.

Signs that an offer is not from us

• A payment is asked for, in any amount, by any method, including UPI to a personal number.
• The message comes from a free email address rather than a name at workkarglobal.com.
• An offer letter arrives without an interview, or within hours of a first message.
• You are pressed to decide immediately, or told a seat will be lost in the next hour.
• Somebody asks for a one-time password, a card number, a CVV, a bank password or a photograph of a blank signed cheque.
• The phone number or the domain is close to ours but not exactly ours. Our numbers are +91 73873 63472 and +91 83083 06251, and our only domain is workkarglobal.com.

How to report it

Send us whatever you have, a screenshot, the number, the email, the offer letter. Nothing is too small, and you will not be blamed for having replied.

• Use the report form on the grievance page.
• Email info@workkarglobal.com with "Fraud report" in the subject.
• WhatsApp or call +91 73873 63472.

We acknowledge a fraud report within 24 hours, and we will tell you plainly whether the message came from us. If money has already been paid, report it on the national cybercrime helpline 1930 or at cybercrime.gov.in, and we will give you whatever written confirmation the police ask for. The full fraud alert is on the grievance page.

20 Intellectual property

The WorkKar Global name, the logo, the taglines "Connecting Talent. Building Futures. Inspiring Growth.", "Right People, Right Opportunity, Stronger Tomorrow" and "Recruit. Connect. Empower.", together with this site's design, text, graphics, illustrations and the systems behind it, belong to WorkKar Global LLP or to our licensors. They are protected by Indian and international intellectual property law.

You may read, print and share pages of this site for your own non-commercial use, and quote short extracts with a link back. You may not copy the site, reuse its text or design for a competing service, or use our name or logo in any way that suggests a partnership, endorsement or association that does not exist.

Content you give us, for example a resume, a job description, a course listing or a testimonial, remains yours. You grant us a non-exclusive, royalty-free licence to store it, format it and use it for the purpose you gave it to us for, which for a resume means presenting you to employers you have agreed to. We will ask separately, in writing, before using your name, photograph or words in any marketing.

21 Third-party links and services

This site links to other websites, for example a client's careers page, a partner institute, a map or a professional network. We do not control them and we do not endorse them by linking. Their terms and their privacy notices apply once you leave us, and we suggest you read them.

Some parts of the service depend on providers such as hosting, email, messaging, video interviewing and verification. Their availability is not in our hands, and an interruption at a provider may interrupt part of our service. Where a provider's own terms govern a feature you use directly, for example a video interview platform, those terms apply to that use.

22 Disclaimers

The site and the service are provided on an "as is" and "as available" basis. To the extent Indian law allows, we exclude all implied warranties, including any implied warranty of merchantability, fitness for a particular purpose and non-infringement.

• We do not warrant that the site will be uninterrupted, error free or secure against every attack, although we work to keep it so.
• We do not warrant the accuracy or completeness of information supplied by an employer, a candidate, a partner or an institute. We verify what we reasonably can, and we say so when a check has been run.
• We do not guarantee a hire, a placement, a joining, a retention period or any commercial outcome.
• Salary information, market commentary and any demonstration or sample content on this site are illustrative, and must not be relied on as a promise or as professional advice.

Nothing here excludes a liability that cannot be excluded under Indian law.

23 Limitation of liability

To the maximum extent permitted by law, WorkKar Global LLP, its partners, employees and consultants are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, goodwill, anticipated savings or data, however it arises, even if we were told such loss was possible.

Our total aggregate liability to you for all claims connected with the service, whether in contract, tort or otherwise, is limited to:

• For a client employer: the fees you actually paid us for the specific engagement giving rise to the claim, in the 12 months before the claim arose.
• For a job seeker, a recruitment partner or an institute who has paid us nothing: ₹10,000.

This limit does not apply to fraud, wilful misconduct, death or personal injury caused by our negligence, a breach of confidentiality obligations, or any liability that Indian law does not permit to be limited.

We are not liable for the acts or omissions of an employer, a candidate, an institute or a partner, including a hiring decision, a withdrawn offer, a delayed joining, a term of employment, a salary that is not paid, or the conduct of anybody at a workplace we introduced you to.

24 Indemnity

You agree to indemnify and hold harmless WorkKar Global LLP, its partners, employees and consultants against any claim, demand, loss, liability, penalty or reasonable legal cost arising out of:

• Your breach of these terms or of any signed agreement with us.
• Information you gave us that was false, misleading or not yours to give.
• Your infringement of somebody's intellectual property, privacy or other rights.
• Your misuse of candidate data, including any breach of the Digital Personal Data Protection Act, 2023 after data was shared with you.
• Your breach of any applicable labour, employment, tax or anti-discrimination law.

We will tell you promptly about a claim we intend to make under this section, and we will not settle it without first consulting you.

25 Suspension and termination

You may stop using the service at any time and ask us to close your account. We may suspend or close access where we reasonably believe that these terms have been breached, that information given to us is false, that a candidate has been asked for money, that candidate data has been misused, that the site is being scraped, or that an account is being used for fraud.

Except where a delay would cause harm, we will tell you what the problem is and give you a fair chance to explain before we act. Where we act first because of an immediate risk, we will explain within a reasonable time.

Termination does not affect rights and obligations already accrued, including a fee earned on a placement already made. Sections on confidentiality, candidate data, attribution, intellectual property, disclaimers, liability, indemnity and governing law survive termination.

Part F. Law, disputes and contact

26 Grievance redressal

If something has gone wrong, tell us first. Complaints reach a named person, not a queue.

We acknowledge a grievance within 48 hours and resolve it within 30 days of the date it was first raised. The escalation route and the complaint form are on the grievance page. A complaint about personal data is handled under the privacy policy, and may then be taken to the Data Protection Board of India.

27 Governing law and jurisdiction

These terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of India, without regard to conflict of law rules.

Subject to section 28, the courts at Nashik, Maharashtra have exclusive jurisdiction. You and we both agree to that jurisdiction and waive any objection based on venue or forum.

28 Dispute resolution

1. Talk to us. Raise the matter with the grievance officer. Most disputes end here, and this step is required before either side starts a formal proceeding.
2. Thirty days to settle. Both sides will try in good faith to settle within 30 days of the written notice of dispute, by discussion at Nashik or by video call.
3. Arbitration. A dispute that remains unresolved will be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration is Nashik, Maharashtra, the language is English, and the award is final and binding. Each side bears its own costs unless the arbitrator decides otherwise.
4. Interim relief. Nothing stops either side from applying to a court at Nashik for urgent interim relief, for example to stop a breach of confidentiality.

A claim must be brought within the period allowed by the Limitation Act, 1963.

29 Changes and notices

We update these terms when the law changes, when we add a service, or when a clause turns out not to be clear enough. The version number and the "last updated" date at the top of this page tell you which edition you are reading, and previous versions are available from the grievance officer on request.

For a material change we will post a notice on the site and, where we hold your email address, write to you at least 15 days before it takes effect. Continuing to use the service after that date means you accept the current version. If you do not accept it, close your account before the date.

Formal notices to us go to the registered office address or to info@workkarglobal.com. Notices to you go to the email address, mobile number or postal address on your file, and are treated as received on the next working day after sending. Keep your contact details current.

If any clause is held invalid or unenforceable, the rest stays in force and the clause is read down to the minimum extent needed. A failure to enforce a right is not a waiver of it. These terms, with the privacy policy and any signed agreement, are the whole agreement between us on this subject. You may not assign your rights under these terms without our written consent. We may assign ours to a successor of the business. Nothing in these terms gives a third party a right to enforce them.

30 How to contact us

A real office, two real numbers and one email address. We answer on the same working day wherever we can.

These terms are published in English. In case of any conflict between a translated version and this English text, the English text prevails.